We understand that sometimes plans change, and you may need to cancel your order. We aim to dispatch all orders on time, but we recognise there are times when you might change your mind.

Automated Fulfilment: Due to our system's automated fulfilment process, there may be instances where we are unable to cancel your order once it's been processed.

RealSkin is our proprietary TPE blend, designed to deliver an incredibly lifelike, realistic texture for our Fap pocket pussies.

This specially formulated material closely mimics the feel and sensation of real skin, offering an unmatched level of comfort and pleasure.

Yes, Fap pocket pussies are designed to deliver an impressively realistic experience, thanks to our advanced RealSkin technology.

While nothing can ever fully replicate the real thing, we’ve worked hard to bring you the closest simulation possible.

Our products are crafted to provide exceptional satisfaction and pleasure, and we’re confident you’ll enjoy them.

Read more: How Realistic Are Pocket Pussies?

Using a Fap is simple and intuitive. To get started, apply a water-based lubricant.

Then, insert and stroke the Fap as you normally would. You can also experiment with varying pressure and suction settings to tailor your experience.

Don’t hesitate to try different techniques and discover what feels best for you.

Read more: How to Use Fap.

Yes, Erojoy Faps are fully reusable. With proper care and maintenance, you can enjoy your Fap multiple times.

Simply clean and dry it after each use, and it'll be ready for its next adventure.

We recommend using a water-based lubricant with your Fap. Water-based lubes are gentle on the RealSkin material and help create a smooth, natural feeling.

Avoid using oil-based or silicone-based lubricants, as they can damage the material and shorten the lifespan of your stroker.

Read more: Water- or Silicone-based Lube.

Yes, we highly recommend using a water-based lubricant with your Fap. Lubricant helps to reduce friction and creates a more natural, comfortable feeling. It also helps to preserve the RealSkin material and extend the lifespan of your sleeve.

For the best experience, always use a water-based lubricant.

Yes, Fap pocket pussies are waterproof, so you can enjoy them in the shower or bath without worrying about damaging the material.

Just make sure to avoid using soap or harsh chemicals, as these can harm the material.

Caring for your Fap is simple. To clean it, follow these steps:

1. Remove the sleeve from the case.
2. Wash the sleeve with warm water and a mild, unscented soap to keep it hygienic.
3. Allow the sleeve to air dry completely to prevent any moisture build-up.
4. Sprinkle a small amount of corn starch on the sleeve to keep it feeling soft and like new.
5. Clean the case with mild soap and warm water.
6. Pat the case dry with a towel to remove any excess moisture.
   

Once everything is dry, reassemble your Fap, and it’s ready for its next use.

Read more: How to Clean Fap.

Once your parcel has been dispatched, your tracking number will be sent to the email address you used to place the order. You’ll be able to follow your parcel’s progress in real time. We aim to dispatch promptly, but please allow up to one full working day after ordering. If you still don’t see your email, check your junk folder and then contact support for assistance.

We are a US-based company with our UK office, based in London. To give you the best prices and widest choice of products, we work with trusted fulfilment partners and warehouses around the world.

Orders are processed within 1–2 working days and dispatched directly from our distribution centres. Delivery within the UK usually takes 3–15 working days, depending on your location. You’ll receive a tracking number once your order has been dispatched.

The tracking information will be available 1–2 days after your order has been fulfilled.

We stand behind every order — if you experience any issues with your delivery, our UK support team is ready to help.

Every shipment comes with a tracking number so you can follow your order from our warehouse to your door.

Orders placed before 11:00am GMT will be carefully packed and dispatched the same day. Orders placed after 11:00am will be sent the next working day. Parcels in transit may not move on weekends and bank holidays.

Yes, we send every order in a padded envelope. The packaging does not display any branding or company information, only your delivery details are visible on the outside.

We can update your delivery address as long as your parcel hasn’t been processed yet — but you’ll need to be quick. Since we’ve automated 80% of our dispatch workflow to speed up processing and delivery, orders move through the system quickly.

Please reach out to our customer service by email. Our team will assess your specific situation and do their best to assist you.